60-Day Money-Back Guarantee
After receiving your OptiPlax order, you have a full 60 days to try the product and see how it works for you. We hope you enjoy the benefits and join the many satisfied customers who have had a positive experience.
If you are not fully satisfied for any reason, you may request a complete refund within the 60-day period.
For best results, we recommend using OptiPlax consistently for up to 3 months, as regular daily use gives the formula enough time to deliver noticeable benefits.
How to Request a Refund
Step 1: Check Eligibility
Make sure your refund request is submitted within 60 days of the delivery date. You can confirm this by checking your tracking information on the shipping carrier’s website.
Step 2: Contact Customer Support
Email our support team at contact@optiplax-product.com.
Please use the subject line “Refund Request” and briefly explain that you would like a refund.
Step 3: Return the Product
Send all bottles (opened or unopened) to the address below.
Include a note with your full name, email address, and order ID (if available) to help speed up processing.
Please note that return shipping fees are the customer’s responsibility.
Return Address:
285 Northeast Ave
Tallmadge, OH 44278
United States
Step 4: Refund Processing
Once we receive your returned items, your refund will be processed within a few days. You will receive a confirmation email. Depending on your bank or card provider, the refund may take 5–10 business days to appear on your statement.
How to Contact Us
Product Support Email:
📧 contact@optiplax-product.com
All emails are handled by our friendly support team, and we aim to respond as quickly as possible.